Lead capture
From your website, Facebook and Google forms, WhatsApp and calls, with automatic assignment to agents.
Short answer: A custom CRM is worth it when per-user subscription fees keep growing with your team, when you pay for many features you never use, or when your sales process (WhatsApp follow-ups, site visits, field agents, approvals) does not fit a standard pipeline. With a small team and a standard process, Zoho, HubSpot or Salesforce is usually faster and cheaper to start with.
Subscriptions win on speed to start. Custom wins on fit and long-term cost as your team grows.
| Zoho / HubSpot / Salesforce | Custom CRM | |
|---|---|---|
| Pricing model | Per user, per month, with features split across plan tiers | One-time build, then hosting and maintenance |
| Cost as the team grows | Rises with every user you add | Adding users costs little or nothing |
| Fit to your process | You adapt your process to the product | Built around how your team already sells |
| WhatsApp and SMS follow-ups | Through integrations or add-ons, depending on plan | Built into your pipeline stages |
| Your data | Stored on the vendor cloud, export available | Your own database and hosting |
| Time to start | Same day | A build phase before go-live |
| Best fit | Small teams, standard pipelines, fast start | Growing teams, unusual workflows, high seat counts |
Enter the numbers from your current invoice.
Compare this with a fixed quote for a custom CRM plus yearly hosting. Nothing you type leaves your browser.
From your website, Facebook and Google forms, WhatsApp and calls, with automatic assignment to agents.
Stages that match your sales steps, such as site visits, demos, quotations and approvals.
WhatsApp, SMS and email triggered by pipeline stage.
Access for owners, managers and agents, with commission tracking.
Activity logs, deal reports and revenue forecasts.
Razorpay, Stripe, Google Calendar and your existing tools.
A mobile app for your field team, built in React Native.
All three let you export your contacts, companies and deals. I map that export into the new CRM so your team keeps its history, then run both systems side by side until you are confident to switch.
These are live products. Open them, install them and judge the quality yourself.
Laundry and steam-ironing app used by 1,000+ active clients for ordering, scheduling and delivery tracking. Live on the App Store and Google Play.
Grocery and daily-essentials delivery app for iOS and Android with a Node.js backend.
Responsive e-commerce website for a footwear brand.
Shopify store with Razorpay Magic Checkout.
Next.js product catalogue and e-commerce site for an electronics brand.
Tell me your team size, current CRM and what slows your sales team down. You will get a scope and a fixed price to compare with your subscription.
Based in Chennai (IST). On-site meetings in Chennai, remote for clients anywhere in India and abroad.
It depends on users and years. Subscriptions charge per user every month, so cost grows with your team. Use the calculator on this page, then compare the total with a fixed quote for a custom build plus hosting.
Yes. These CRMs export contacts, companies and deals, and I import that data into the new system so your team keeps its history.
Yes. WhatsApp follow-ups can be triggered by pipeline stage using the WhatsApp Business API, along with SMS and email.
You do. The code, database and hosting accounts are in your name.
It depends on the scope. After a short discovery call you get a written scope, timeline and fixed price.